Customer Service Rep OTR, Aus

Customer Service
Australia
March 17, 2025
$20 - $25 / hour
Part Time

Job Overview

  • Date Posted
    March 17, 2025
  • Location
    Australia
  • Offered Salary
    $20 - $25 / hour
  • Expiration date
    March 31, 2025
  • Experience
    1 Year
  • Gender
    Both
  • Qualification
    Certificate
  • Career Level
    Others

Job Description

A customer service job description typically outlines the responsibilities of handling customer interactions, resolving issues, providing product information, and ensuring customer satisfaction, often as the first point of contact for customers

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

As a Customer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential.

About You & Your Skills

  • You are focused on providing outstanding customer service
  • You are comfortable working alone as well as within a team
  • You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
  • You have the availability to work flexible hours (including late nights, early mornings and weekends)
  • Be willing to learn and promote our wide range of products and specials

OTR Store roles include a wide variety of opportunities for customer service roles in our OTR service stations. OTR is one of SA’s most recognizable brands, and rapidly expanding across the rest of Australia. Now in over 200 locations and open 24/7, OTR is a great place to work and grow.

Customer Service Rep OTR, Aus

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