Candidates About
MARIJON ANGEL G. GONZALES
+855 6147 5318
To obtain a position that will enable me to utilize my skills and competitive knowledge to work well with people in a well-established organization with stable environment that will lead to long relationship.
EXPERIENCE
November 28, 2022 – Present
HOUSEKEEPER, KING ISLAND GUEST HOUSE
– Keeping facilities and common areas clean and maintained
– Vacuuming, sweeping, mopping the floor and Laundry
– Notifying managers of necessary repairs
– Accommodating guests request
– Properly cleaning upholstered furniture
– Collecting and disposing trash
December 04, 2017 – June 12, 2020
CUSTOMER SERVICE REPRESENTIVE, BILL GOSLING OUTSOURCING
– Providing specific information regarding to the inquiries about the services.
– Resolving complaints and explaining the charges when it comes to bills and payment.
– Providing good customer service for those who seek help on their account/supply.
– Answering client’s question regarding financial plans and strategies and giving financial advices.
– Maintain and promote a positive attitude while meeting productivity goals
– Performs simple troubleshooting on client’s account
– Work towards KPIs and company’s target
May – June 2014
FRONT OFFICE IN CARGO DEPARTMENT, PHILIPPINES AIRPORT GROUND SUPPORT SOLUTION INC.
– Communicating the shipping status to the customer
– Monitoring shipments to ensure a vendor pick-up the cargo or delivery cargo
– Tracking shipping details, including cargo contents, weight and transportation time.
EDUCATION
Bachelor of Science in Tourism Management
Air Link International Aviation School
Graduated 2015
Sta. Clara Parish School
Secondary Education
Graduated 2004
SKILLS
• Customer Service Oriented
• Time Management
• Flexibility
• Attention to details • Empathy and Friendliness
• Good team player and Multi-tasking responsibility
• Great Leadership
PERSONAL INFORMATION
Age 26
Height 5’5
Date of Birth August 14, 1996
Nationality Filipino
Civil Status Single
Place of Birth Hong Kong
Religion Catholic