Candidates About
JASMIN MAGSINO CATULAY 086 Callejon Uno, Brgy. Evangelista, Baras, Rizal, Philippines MOBILE NO: +639651058099 │ EMAIL: [email protected]
SUMMARY
Experienced customer service professional with thirteen years of experience in providing exceptional service to clients. Seeking a new opportunities to showcase my skills and apply my expertise to new and challenging roles.
EXPERIENCE
Dec 2018 to Aug 2022
Bata Shoe (S) Pte Ltd Singapore, Singapore
STORE MANAGER
• Deliver quality service with friendly and professional demeanor.
• Facilitate positive purchasing decisions by sharing product knowledge with customers and making personal recommendations.
• Reorganize sales floor to improve visual merchandising displays.
• Manage sales records, reconciled cash and made bank deposits while performing store opening and closing duties.
• Revamp store appearance and displays to reflect seasonal trends and promotions.
• Perform key-holding duties by managing cash drawers, site security and timely opening and closing.
• Train and supervise team to deliver on store sales targets.
• Oversee the daily store operations
Oct 2011 to Oct 2018 RSH (Singapore) Pte Ltd
Singapore, Singapore
SUPERVISOR
• Oversee the daily store operations
• Ensure workstation presents to standards of safety, security, and cleanliness
• Consistently replenish stocks to increase sales and meet daily and monthly sales targets
• Monitor stock control and recommend relevant solutions on overstocks and slow-selling merchandise
• Weekly receiving delivery of goods and packed orderly in the storeroom
• Assist in developing and implementing store promotions and deals, making suggestions based on customer buying trends.
• Assist in training junior employees, training in matters including sales techniques, company policies and effective customer communication methods.
Cold Storage Singapore (1983) Pte Ltd Singapore, Singapore
SALES ASSISTANT
• Greet and take customers’ orders.
• Clear and clean tables, trays and chairs.
• Sandwich and wraps making, prepare and serve hot and cold drinks.
• Clean, wash and sanitize kitchen utensils.
• Offer extra mile to locate merchandise for customers by researching and calling associated retail branches.
Sept 2004 to Oct 2008
Robinsons Supermarket Corporation Rizal, Philippines
RECEIVER (Logistics Staff)
• Prepare necessary documents for returns and defective goods
• Release returns of damaged goods of the store to their respective suppliers
• Encode sales invoice of the day for processing of payments
• Deal with suppliers regarding their inquiries, delivery problems, and promotions.
• Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
• Assessed packages and counted stock to ensure delivery accuracy before unloading and processing.
Mar 2004 tp Sept 2004
Big R Supercenter Rizal, Philippines
SALES CLERK
• Stayed visible and attentive on the shop floor to proactively attend to customer needs and answer questions.
• Responsible for children’s wear department • Display and organize the merchandise according to visual merchandising guidelines • Recommend, suggestive selling and cross selling to increase purchasing quantity of the customer.
Sept 2003 to Feb 2004
Major Shopping Management Corporation (SM Department Store) Mandaluyong City, Philippines
CASHIER
• Greet customers and direct customers’ inquiries to the appropriate party.
• Receive and process all payments according to standard procedures into POS.
• Inform customers about services available and assess customers’ needs.
CORE QUALIFICATIONS
• Store opening and closing procedures.
• Payment processing
• Sales reporting
• Sales KPI management
• Food and beverage services
• Team player
• Dependability
• Accountability
• Organized
• Resourceful
• Multitasking
EDUCATION
June 1999 to April 2003 University of Rizal System Philippines
Bachelor of Science in Information Management
CERTIFICATION
• Food and Beverage Services NC II
Work & Experience
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Store Manager Bata Shoes (S) Pte Ltd2018-2022
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Supervisor RSH (Singapore) Pte Ltd2011-2018
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Sales Assistant Cold Storage Singapore (1983) Pte Ltd2008-2011