Driven Brands is looking for a customer service to join our growing team. If so, here is good news for you! Auto Glass Now, (a division of Driven Brands including Auto Glass Now, All Star Glass, K&K Auto Glass, Perfection Auto Glass, Jack Morris Auto Glass & A-1 Glass) is offering an opportunity to showcase your skills and join our growing team of Customer Service Representatives and Front Desk Associates!
Experience is Valued
Experienced customer service professionals with automotive industry experience can join our team right away making up to $18 per hour.*
But no experience Required
Some of our most successful customer service reps joined our team as trainees with no experience at all, but were once servers, restaurant workers, retail employees, call center employees, auto dealer account reps, or other customer-facing professionals!
Paid Training Available
We will train you how to professionally explain our auto glass repair process, respond to customer inquiries, and manage billing invoices. During training you will earn at least $15/hr and after training you will make up to $18/hr!
What our Customer Service Reps love about Auto Glass Now:
Full-time & part-time schedules are available
Competitive base pay rates
PAID TIME OFF for full-time employees
Health, Vision, & Dental Insurance
401(k) company match for all employees
SAME DAY PAY available through my Flex Pay
Your job will be to:
Intake and assist walk-ins, appointments, and returning customers
Create estimates, price quotes, and invoices for auto work
Answer phones and return customer calls
Provide excellent customer service
Assist Manager with daily parts returns
Ensure accuracy when ordering parts
Input documentation on all calls and follow-up with callers as needed
Confirm all mobile jobs parts and materials before dispatching drivers
Open new accounts and service existing accounts
Maintain a professional appearance and positive attitude
Following requirements:
Have a positive attitude and customer service mindset
