Enjoy making people feel welcome and providing our owners and guests with a clean and comfortable living space. We are looking for a housekeeper to join our team. Help bring vacation dreams to life by performing daily cleaning duties on an assigned slate of rooms. This job is for you if you enjoy making people feel welcome and being part of a great team environment.
Responsibilities:
Provide essential housekeeping duties: Making beds, replenishing linens, changing and arranging towels, restocking toilet supplies, dusting, cleaning rooms and halls, and vacuuming.
Friendly and effective communication with dispatch, Team Members, and guests to ensure the happiness of our guests and owners.
Ensure all rooms are cared for and inspected according to standards
Notify superiors of any damage, defects, and disturbances
Deal with reasonable complaints/requests with professionalism and patience to ensure appropriate maintenance of all housekeeping equipment and tools
Maintain inventory of tools and supplies used in housekeeping activities
Prepare all assigned units for guest arrival.
Greet guests and respond to requests in a friendly manner.
Report any maintenance problems.
Maintain cleanliness of carts and ensure supplies and equipment are in a neat and orderly appearance.
Assist management in maintaining inventory of linen and supplies.
Other duties and special projects as assigned by housekeeping management
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
WHAT ARE WE LOOKING FOR
Cleaning background to include homes, offices, or hotels
Customer service or similar related experience
Ability to perform multi-task assignments.
Flexibility to work during different shifts.
Ability to communicate (oral and written) with team members and guests.
1+ year housekeeping/self inspecting experience
High School Diploma or equivalent
We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Don’t hesitate to get in touch with us to request accommodation.
Here’s why you will love it here:
Recognition Programs and Rewards
Excellent health care options, including medical, dental, and vision
Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
Perks at work: Employee Pricing platform
Employee Assistance Program that supports your physical and mental well-being.
Paid Vacation Time and Paid Sick Days
401(k) program with company match
Tuition reimbursement programs
Numerous learning and advancement opportunities
Key experience
Previous hotel housekeeping experience is preferred.
Open and flexible availability, including weekends and holidays
Able to bend, stoop, walk, and lift up to 50 lbs and push/pull/ up to 100 lbs
Work a full shift (8 hours) walking/standing with or without reasonable accommodation.
Anticipates customer needs and thinks about how work impacts them.
Builds confidence in self and others with honest and dependable interactions.
