Cleaning Supervisor-Downer, New Zealand

Job Description

At Downer we plan, create and sustain. Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure, and facilities.

About the Team

Social Infrastructure & Citizen Services delivers the critical thinking, building, maintenance and sustainment behind Australia and New Zealand’s essential public assets, facilities and community services. The communities we serve are at the heart of our operations. Be it through facilities management of critical public assets, precinct upgrades, new energy solutions or professional and technical advisory. We run places of healthcare and education, custodial facilities, we manage customer data centers and critical systems, we take asset management risk over 25 years through our portfolio of Public Private Partnership (PPP) contracts, and we are a trusted advisor and partner to our New Zealand and Australian Defense Forces.

Why you will enjoy working here

Spotless, a Downer company is committed to delivering excellence by ensuring our people have the environment and the means to be successful. We offer:

• Free access to Marram health care benefits and discounted holiday homes
• Progression and development programs on offer including our inspiring leader’s programmed for top performers
• Discounts for Insurance, retails stores, Gym memberships and more!

The Opportunity

We are all about the delivery of class leading experiences for our clients, their employees and guests and need great people to join our team. We currently have an exciting opportunity for a Cleaning Site Supervisor to work at one of our leading Corporate Clients in Auckland.

A bit about the role

We are looking for a Cleaning Supervisor to manage the contracts in accordance with Spotless policies and procedures to ensure a high-quality service is provided to the client. The Cleaning Supervisor is further responsible for providing solid leadership & training to staff teams, building growth and ensuring the long-term sustainability of the contracts. This is full time permanent position, and you must be able to work after normal business hours and weekends if required.

Some of the key responsibilities include but not limited to;

• Lead a team of cleaners on site in accordance with Spotless policies and procedures.
• Ensuring cleaning and associated duties are performed to a consistent and high-quality standard.
• Client complaints are followed up immediately and resolved to clients’ satisfaction.
• Assist with staff training ensuring all are competent to complete their duties.
• Ensure the site has correct materials and equipment to undertake relevant tasks.
• Responsible for operational, employee and client relationship management with assistance of the Manager.
• Demonstrate a passion for quality cleaning work and customer service.

Important Skills

• Previous experience as a Cleaning Supervisor or in a similar role is an advantage
• Strong organizational skills, attention to detail, flexible and versatile.
• Ability to influence with demonstrated leadership behaviors that empower others