Job Description
Service Stream’s Telecommunications division are seeking an energetic and experienced Field Supervisor’s to work on our Service Excellence contract. Reporting directly to the Field Service Manager, you will be responsible for providing direction and supervision of subcontractors, and internal work crews to ensure all field work activity is conducted at each site in a safe and effective manner. This role is offered on a Max Term 6 Month basis, reporting into our Kingsgate (QLD) office, this position is an excellent opportunity for the right candidate.
- Provide Leadership and direction to assist techs and IWF safely achieve project delivery KPI’s and meet customer expectations
- Provide Subject Matter Expertise in the construction/maintenance of NBN networks providing detailed knowledge and support to the FSM to plan and execute all requirements for the client
- Liaise closely with NBN field staff and/or middle management – attend meetings, site inspections etc
- Possess a high level of organization skills to achieve production targets. Be effective with time management and be able to prioritize critical issues
- Possess suitable negotiation and communication skills to ensure diplomatic resolution of work based and stakeholder issues
- Demonstrable commercial acumen and understanding of commercial processes
- Allocate Supervision resources to meet program requirements
- Ensure all SLAs/OLAs/KPIs are met
About You
- Previous working experience in telecommunications network construction environment leading NBN and Telstra field operations
- Possess an expert knowledge for the delivery and maintenance of large-scale construction projects for NBN and a thorough understanding of relevant aspects of the various networks and the work practices required by NBN
- Understand materials/component identification and supply chain flows across all technologies
- Ability in resolving day-to-day operational issues and solve technical problems with a high degree of autonomy and independent judgement, and key working relationships with the client’s regional teams
Benefits
- Company vehicle, laptop, phone provided
- Focus on reward & recognition
- Supportive team culture
About Us
Service Stream, together with its subsidiaries and affiliates, is a leading national service provider to develop and operate Australia’s essential communications, energy and water networks in the telecommunications, utilities and transport industries. We specialise in the design, construction, and maintenance of new and existing networks, and deliver end-to-end engineering and asset management solutions on behalf of our blue-chip client base.
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