Laundry Attendant Job in Taiwan

Job Description

Laundry Attendant Job in Taiwan involves collecting, sorting, washing, ironing, dry cleaning, and delivering laundry to the designated areas. The Laundry Attendant is responsible for completing laundry services for hotel guests according to standard policies and on time. The role also includes checking guest items and crew uniforms, handling laundry equipment and chemicals safely, inspecting laundry quality, and keeping the work area clean and safe. Other duties include reporting damaged items, equipment problems, safety concerns, and valuable items found in laundry.

About the Job

Position Summary

Collect soiled linen, sort, wash, iron, dry clean, and transfer linen to designated areas as needed.

The Laundry Attendant is responsible for ensuring that all laundry services for the hotel’s guests are completed according to standard policies and delivered on time.

The Laundry Attendant must also correctly tag guest items and crew uniforms. Then, sort the laundry for the appropriate action, such as washing, dry cleaning, stain removal, and pressing. After the process is complete, prepare the items for delivery.

Essential Duties and Responsibilities

• Prepare soiled linen for washing.
• Sort linen by the degree of soil and type of fabric.
• Ensure linen is free of garbage and sorted by color.
• Check all guest and crew clothes for tears or damage before washing. Report any bad condition to the Laundry Manager.
• Load washers using properly weighted loads and select the proper formula. Complete wash cycles. Ensure all terry items are folded properly and all linen is well pressed. Assist the linen keeper in transporting clean linen to the linen room. Assist the linen keeper in stacking the linen according to the linen room grid.
• Launder all onboard linen, guest clothes, crewmembers’ clothes, and uniforms.
• Count and verify all items received according to laundry lists or lists signed by the guest. Communicate any discrepancies or damage to the S/A, Assistant Housekeeping Manager, and Laundry Manager.
• Report immediately to the Laundry Manager if valuable items such as cash, jewelry, cards, or other items are found in guest or crew laundry. Report any damage or deficiencies in laundered items to the Laundry Manager.
• Iron and dry clean guest laundry and crew uniforms.
• Inform the Laundry Manager about any malfunction in finishing equipment or problems with safety mechanisms.
• Use chemicals properly and ensure the proper use of Personal Protective Equipment while using chemicals.
• Fold and stack linen on shelves.
• Inspect the quality of linen on shelves.
• Clean all equipment.
• Assist with other responsibilities and duties when other team members are absent or complete other tasks assigned by the Laundry Manager.
• Clean dryer lint screens and record the time in dryer filter cleaning logs in a timely manner.
• Assist in loading and unloading dryers and sort washed laundry items.
• Check safety devices and turn on steam, water, and air valves.
• Know all the locations of safety equipment in and around the laundry area in case of emergencies.
• Check iron roll pressure.
• Report leaking valves, damaged insulation, and air and water paths.
• Keep the work area safe, clean, and neat.
• Other duties may be assigned. Understand and apply environmental policies and procedures in work practices. These include the collection, sorting, and disposal of solid waste and the use of chemicals associated with cleaning, dry cleaning, and laundry operations.
• Know and follow all SQM policies.
• Perform related duties as required.