Mo’s Server/Waiter Job in Sun Peaks Grand Hotel & Conference Center, Canada

Job Description

Imagine arriving to work at one of our multiple exciting food & beverage outlets after a day of lapping the bike park or a round of golf. Morrisey’s Pub is a local and guest favourite with an inviting atmosphere, tasty comfort food and delicious cocktails. We are looking to recruit a stellar individual for the winter season. The F&B Server owns the food service experience within our outlets and strives to exceed the needs and expectations of our guests. This role will provide a vital training component to the successful candidates’ overall professional experience, opening opportunities for advancement internally and externally throughout the Tourism / Hospitality industry. If you care about food, beer, cocktails, sports, and music and take pride in providing excellent hospitality, this is where you need to be. Dedication to technical service is a must. Attention to detail and a sense of urgency are required. An outgoing, engaging personality will also serve you well.

Accountabilities:

• Owns the drink and food service for patrons of our food and beverage outlets
• Performs exceptional service delivery of all Food & Beverage services from the point of guest seating to dining experience completion
• Identifies timely need for ordering/replenishment of food & beverage and providing the bill
• Delivers the hotel’s essential service standards, demonstrating hospitality warmth
• Delivers the hotel’s standard of service training manual in a friendly, timely and efficient manner
• Assists with the entire F&B Department operations as business volumes may dictate, including Banquets, Mantles Restaurant & Lounge
• Ensures operational Health and Safety regulations are permanently adhered to
• Acts as an ambassador for the destination, sharing knowledge of the wider Thompson-Nicola region
• While infrequent, capable of assisting in emergencies, making prompt decisions in the guest’s and hotel’s best interest

Ideal Candidate:

• At least two years of experience in a similar working environment.
• Serving it Right Certification.
• Micros POS System experience.
• Ability to work as a team as well as independently.
• Strong attention to detail.
• Excellent organization and time management skills with the ability to multitask.
• Dedicated to working within a dynamic team that focuses on collaboration and guest experience.
• Excellence in communication to allow a clear line of action for team success in ongoing guest service aspects
• Must be available to work various shifts, including availability on weekends.
• This position requires standing for long periods (up to 5 hours).
• Must frequently and safely lift and maneuver food trays weighing 20 to 25 pounds.
• Knowledge of Beer and other alcohol is considered an asset

Why join us?

We are Canada’s second-largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests. Our people are at the heart of what we do, making a difference to our guests and our workplace every single day. That’s why we invest in the employee experience; to ensure everyone can be at their best and live our values.

No matter who you are, or where you’ve been, once you join the team at Sun Peaks, you’ll get to feel part of our special community right away. You and your wellbeing matter to us; you’ll have plenty of opportunities to grow and learn, as well as enjoy everything our beautiful mountain resort has to offer. In return, we expect you to be passionate about working together to create special memories for our guests, while taking care of our precious environment for others to enjoy into the future.

The perks and benefits you’ll get to enjoy:

• Winter/Summer Season Lift, Trail and Golf passes (varies by position)
• Access to our Employee and Family Assistance Program
• Dining discounts within our hotel & Resort-owned outlets
• Retail discounts in our Resort-owned outlets
• Friends and family hotel rates at Sun Peaks Grand Hotel
• Reciprocal programs with partnering ski areas & hotels