Job Description

Incluso Services is one of Australia’s emerging service providers focused on delivering high-quality accommodation, respite, and support services for people with disabilities. The organisation’s vision is “Building the World that we Want,” ensuring individuals with disabilities receive compassionate care and opportunities to participate fully in their communities.

The organisation’s mission is to empower individuals and their families to become more independent while having greater choice and control over their quality of life.

Role Overview

The Community Support Worker plays an essential role in supporting people with disabilities to live meaningful, independent, and fulfilling lives. Workers assist participants with daily living activities, community engagement, and personal development.

Support may be provided across various shifts including morning, afternoon, evening, sleepover, and active night shifts depending on participant needs.

Key Responsibilities

Daily Living Support

• Provide day-to-day assistance to help participants live safely and independently.
• Support personal care activities such as hygiene, dressing, and mobility assistance.
• Assist with meal preparation and household tasks.

Community Participation

• Provide transportation and support participants to attend appointments, social events, and community activities.
• Encourage social interaction and community engagement.

Personal Development

• Support individuals to achieve personal goals and develop daily living skills.
• Encourage independence and help participants make informed choices about their lives.

Relationship Building

• Develop strong and trusting relationships with participants and their families.
• Deliver person-centred care based on each individual’s preferences and needs.

Safety and Wellbeing

• Promote dignity, respect, and safety for all participants.
• Follow organisational guidelines and best practices when providing care and support.

Required Skills and Qualities

Personal Attributes

• Genuine passion for supporting people with disabilities
• Compassion, empathy, and patience
• Emotional resilience and adaptability
• Strong decision-making and problem-solving abilities

Communication Skills

• Strong verbal and written communication skills
• Ability to interact effectively with participants, families, and healthcare professionals

Practical Abilities

• Experience in mobility assistance and daily living support
• Ability to assist with manual handling and transport
• Reliability and physical capability to support active participation in community activities

Professional Approach

• Commitment to inclusion, independence, and empowerment
• Ability to work both independently and as part of a team
• Proactive attitude toward improving participant outcomes

Frequently Asked Questions (FAQs)

1. What does a Community Support Worker do?

A Community Support Worker assists individuals with disabilities in daily activities such as personal care, household tasks, and community participation. The role focuses on promoting independence, dignity, and social inclusion.

2. Why is this role important?

This role helps individuals with disabilities live independently, participate in their communities, and achieve personal goals, ultimately improving their quality of life.