Job Description
We are looking for a skilled Systems Engineer, experienced in Windows Server, Active Directory, M365 and Entra ID, networking, system security etc, but also with skills and enthusiasm for two specialties: Engaging with our Manufacturing and Engineering staff across multiple sites to design, optimize and support factory-based manufacturing support systems. Application Engineering, helping to support our primary ERP system from a systems perspective. If that sounds interesting and you have solid technical ability, strong problem-solving skills, and proven experience in a formal Operations role, and you enjoy working in complex environments, we want to hear from you!
Specialist Responsibilities
- Liaison with Engineering staff across our sites to understand their requirements and roadmap
- Evangelizing supportable, secure solutions that meet the needs of the business
- Actively working with site staff and 3rdparties to implement and support manufacturing solutions
- Day-to-day system support of our M3 ERP
- User security administration within M3
- Preparing us for migrating M3 into the Cloud
- Ad hoc data maintenance using SQL
General Responsibilities
- System Management: Maintain and manage our systems and infrastructure to ensure high availability and top-level performance.
- Technical Changes: Plan, document, and execute technical changes while following our Change Management process.
- Issue Resolution: Investigate and resolve complex technical issues, providing support to other IS teams when needed.
- Project Contribution: Play a key role in planning and implementing projects to improve services or introduce new technologies.
- On-Call Support: Participate in rostered on-call support outside of business hours, ensuring minimal downtime.
- Tier 3 Technical Support: Provide escalation support for our Service Desk team and your peers in your specialties.
What will you bring?
Tertiary qualification in Information Technology or relevant field, with at least 3 years of industry experience.
Expertise in administering and supporting:
- Microsoft Windows Server Operating System
- Active Directory
- IP networking
- Storage (NetApp) and some experience with virtualization, preferably VMware
- PowerShell cripting
Experience with Incident, Request, and Change management in an Operations role.
Excellent communication skills (verbal and written), able to communicate effectively with both technical and non-technical stakeholder
Desirable Experience:
- Experience with manufacturing industry applications.
- Experience with supporting large database-based applications.
- Experience with M365 tenant administration, network management tools, and router/firewall administration.
What’s in it for you?
- Medical and Life Insurance
- 4% Kiwisaver
- Carpark
- Staff Sales
- Development and Growth