Job Description
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
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What’s in it for you
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together
Job Summary
- How you will make an impact:
- You will be responsible for seating residents or patients in the dining room and handling customer service situations as they arise.
As a Host/ Hostess, you will:
- Promptly and warmly greet and direct guests to their tables based on availability or desired seating arrangements
- Help create an overall enjoyable dining experience and promote a safe, clean, and neat environment for guests and other associates
- Exhibit exceptional communications skills
- Get along well with others, demonstrate flexibility and patience; possess an interest in people
- Supervise the activities of food-service associates in the dining room to ensure proper customer service, food handling and sanitation procedures are followed
- Helps train new food-service team members
- Supervises the closing of the assigned dining room; ensures side work and station setup is properly completed
- Demonstrate knowledge of emergency safety procedures and help evacuate guests to safety in the event of fire or other emergency
- Assist with service, including occasional bussing and food service, while maintaining safe food handling and sanitation standards
- May be asked to operate equipment, including but not limited to fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines
- Work with staff of other departments to perform job duties and during special events or functions
About you:
- Experience as a server or in a dining room setting is an asset
- Attention to detail
- The ability to make decisions
- Interpersonal skills, facility with meeting people, teamwork, collaboration, leadership, adaptability, and excellent communication skills are required
- Good personal grooming, confidence, integrity, ability to manage stress, dynamism, energy, autonomy, initiative, availability, flexibility, and orientation toward quality are required
- Able to work in a fast-paced environment and readily acceptable to change work priorities at any time
- Physical ability to carry out the duties of the position