Candidates About
Details
Name: Bradlee Vergara
Email Address: bradleemanibogvergara@gmail. com
Phone Number: +639472507120
Hometown: Alfonso Lista, Ifugao, Phillipomes 3608
LinkedIn: linkedin.com/in/bradlee-vergara- 689321163
Employment
Company: PricewaterhouseCoopers SDC Manila
Location: Pasig City
Position: Analyst
Inclusive Date: November 2022 – Present
Key Responsibilties:
Planning and scheduling meetings, conferences, and appointments
Travel arrangement including flight and hotel bookings
Prepare and reconcile monthly expenses report Arrange meeting/conference rooms
Document formatting
Process invoice requisition and purchase orders
Company: MT Global Solutions Inc. (Prialto Inc.)
Location: Makati City
Position: Productivity Assistant
Inclusive Date: April 2018 – Nobember 2022
Key Responsibilties:
Helps other companies and executives offload administrative processes by leveraging people, process and technology.
Maintains executive’s appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.
Companies I’ve worked for:
Woodruff-Sawyer | Executive Assistant
Planning and scheduling meetings, conferences, and appointments
Travel arrangement including flight and hotel bookings
Prepare and reconcile monthly expenses report
Conduct online research to find contact details and address according to given criteria
Elixxir | Executive Assistant
Planning and scheduling meetings, conferences, and appointments
Knowledgeable in Hubspot which allows me to add new contacts, clients, and potential customers
Weekly lunch order
AscendantFX | Executive Assistant
Knowledgeable in Salesforce which allows me to connect with new contacts, clients, and potential customers by sending daily marketing emails to generate leads
Conduct online research to find contact details and address according to given criteria
Rapid7 | Executive Assistant
Planning and scheduling meetings, conferences, and appointments
Travel arrangement including flight and hotel bookings
Prepare and reconcile monthly expenses report
Making online purchases upon request
Creating PowerPoint presentations according to instructions given Other executive admin responsibilities as needed
Company: CustomerContactChannels (aquired by Everise)
Position: Customer Service Representative
Location: Taguig City
Inclusive Date: April 2017 – April 2018
Key Responsibilities:
Make reservations for customers based on their various requirements and budgetary allowances.
Deals with customer inquiries about the availability and cost of vehicles.
Process payments and send confirmation details to customers.
Provide support to customers who may need to amend or cancel a reservation.
Sort out customer’s issues by resolving complaints, billing, rental extension, and roadside assistance.
Up-selling, when appropriate, by informing customers of additional services or special packages, such as vehicle upgrade and travel insurance.
Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
Company: Convergys (now Concentrix)
Location: Makati City
Position: Collection Specialist
Inclusive Date: October 2015 – January 2017
Key Responsibilities:
Telephone banking role (contact clients and discuss overdue accounts)
Monitor customer’s account on a daily basis and assist customers via phone call
Identify and investigate historical data for debts and bills and take actions in order to encourage timely payments.
Process payments, refunds, and debt settlements.
Resolve billing issues and customer credit issues.
Update account status records, prepare, and present reports on collection activities and progress
Company: Philippine Health Insurance Corporation
Location: Santiago City, Philippines (Branch)
Position: Internship
Inclusive Date: May 2013 – May 2013
Key Responsibilities:
Act as an office front liner by providing direct services to clients such as answering inquiries, interact with office visitors, and ensuring that clients have a positive experience
Assist in handling claims, member data record, enrol new members, process payments, and related functions of the office
Performs physical count of inventory, reconciles actual stock count to computer-generated reports, receives, unpacks, and delivers goods, re-stocks items as necessary, and labels shelves
Organize and archive paperworks, files, and receipts
Performs other related tasks as may be properly assigned by supervisor
Education
School: Patria Sable Corpus College (now La Patria College)
Location: Santiago City, Philippines
Program: Bachelor of Science in Business Administration major in Marketing Management
Inclusive Date: June 2010 – March 2014
School: Pinto National High School
Location: Alfonso Lista, Ifugao, Philippines
Program: High School Diploma
Inclusive Date: June 2006 – March 2010
Certificates
Certificate: Certificate in Introduction to Marketing
School: Wharton University of Pennsylvania (Online)
Credential ID: HYXU86QWN265
Personal Skills
Written and Verbal Communication Skills
Customer-centric
Exceptional Time Management
Online Tools Efficiency
Flexibility and Adaptability
Leadership
Ability to Handle and Work Under Pressure
Tech Savvy Organizational Know-how Creativity
Tools and Software Skills
Microsoft Office
Google /Outlook calendar and iCalendar
GSuite
Calendly
Zoom
Salesforce
Hubspot
Concur
Coupa
LastPass
Slack
Monday.com
Asana
Trello
LikedIn
Sales Navigator
ZoomInfo
Dataloader
DocuSign
Languages: English Filipino/Tagalog Ilocano
Hobbies
I love cooking
I spend time on mobile games
I am very interested in watching several Youtube videos
References
Abby Gayle Abbu | Team Leader, Prialto | (0917) 800-4258
Carl Hazel Uy | Senior Productivity Assistant, Prialto | (0950) 099-4900
Erwin Pendilla | Former Colleague | (0917) 351-3634