Jasmin Magsino Catulay

Candidates About

JASMIN MAGSINO CATULAY 086 Callejon Uno, Brgy. Evangelista, Baras, Rizal, Philippines MOBILE NO: +639651058099 │ EMAIL: [email protected]

 

SUMMARY

Experienced customer service professional with thirteen years of experience in providing exceptional service to clients. Seeking a new opportunities to showcase my skills and apply my expertise to new and challenging roles.

EXPERIENCE

Dec 2018 to Aug 2022

Bata Shoe (S) Pte Ltd Singapore, Singapore

STORE MANAGER

• Deliver quality service with friendly and professional demeanor.

• Facilitate positive purchasing decisions by sharing product knowledge with customers and making personal recommendations.

• Reorganize sales floor to improve visual merchandising displays.

• Manage sales records, reconciled cash and made bank deposits while performing store opening and closing duties.

• Revamp store appearance and displays to reflect seasonal trends and promotions.

• Perform key-holding duties by managing cash drawers, site security and timely opening and closing.

• Train and supervise team to deliver on store sales targets.

• Oversee the daily store operations

 

Oct 2011 to Oct 2018 RSH (Singapore) Pte Ltd

Singapore, Singapore

SUPERVISOR

• Oversee the daily store operations

• Ensure workstation presents to standards of safety, security, and cleanliness

• Consistently replenish stocks to increase sales and meet daily and monthly sales targets

• Monitor stock control and recommend relevant solutions on overstocks and slow-selling merchandise

• Weekly receiving delivery of goods and packed orderly in the storeroom

• Assist in developing and implementing store promotions and deals, making suggestions based on customer buying trends.

• Assist in training junior employees, training in matters including sales techniques, company policies and effective customer communication methods.

Cold Storage Singapore (1983) Pte Ltd Singapore, Singapore

SALES ASSISTANT

• Greet and take customers’ orders.

• Clear and clean tables, trays and chairs.

• Sandwich and wraps making, prepare and serve hot and cold drinks.

• Clean, wash and sanitize kitchen utensils.

• Offer extra mile to locate merchandise for customers by researching and calling associated retail branches.

Sept 2004 to Oct 2008

Robinsons Supermarket Corporation Rizal, Philippines

RECEIVER (Logistics Staff)

• Prepare necessary documents for returns and defective goods

• Release returns of damaged goods of the store to their respective suppliers

• Encode sales invoice of the day for processing of payments

• Deal with suppliers regarding their inquiries, delivery problems, and promotions.

• Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.

• Assessed packages and counted stock to ensure delivery accuracy before unloading and processing.

Mar 2004 tp Sept 2004

Big R Supercenter Rizal, Philippines

SALES CLERK

• Stayed visible and attentive on the shop floor to proactively attend to customer needs and answer questions.

• Responsible for children’s wear department • Display and organize the merchandise according to visual merchandising guidelines • Recommend, suggestive selling and cross selling to increase purchasing quantity of the customer.

Sept 2003 to Feb 2004

Major Shopping Management Corporation (SM Department Store) Mandaluyong City, Philippines

CASHIER

• Greet customers and direct customers’ inquiries to the appropriate party.

• Receive and process all payments according to standard procedures into POS.

• Inform customers about services available and assess customers’ needs.

CORE QUALIFICATIONS

• Store opening and closing procedures.

• Payment processing

• Sales reporting

• Sales KPI management

• Food and beverage services

• Team player

• Dependability

• Accountability

• Organized

• Resourceful

• Multitasking

 

EDUCATION

June 1999 to April 2003 University of Rizal System Philippines

Bachelor of Science in Information Management

 

CERTIFICATION

• Food and Beverage Services NC II