Candidates About
· Acknowledge with Employee of the Month Award in 2011 for (outstanding contribution/performance in the Airport operation and customer service)
· Service excellence award in 2018 for best customer service.
· An effective communicator with good coordination, client servicing and problem-solving skills
· Staff roster , transport coordination
· Handling VIPs and CIPs movement.
· Currently heading project called ‘ TERMINAL OPERATION’ which includes Hourly Manpower projection depending on no of flight departure. Which enhance the passenger experience ,i.e waiting time at counter for check in . At boarding gate placing all kind of signage passenger to follow for a hassle free boarding . For arrival preparing data for each and every incoming flight baggage delivery time ,i.e, ‘First bag and Last Bag’ delivery time and accordingly taking up all measures after meeting with all concerned department so as to enhance passenger experience at destination.