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Wilhelmina Mon-alon

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Wilhelmina Mon-alon

coffee shop manager and barista

[email protected]

Member Since 2023

Candidates About

CLEANER/GENERAL WORKER JOB APPLICATION

Summary

Became a coffee shop manager, barista, sales representative, administrative supervisor, IT programmer, and marketing assistant. A hardworker, passionate, team player, reliable, punctual, and a result-oriented person.  Possess knowledge in Microsoft Office and other programming skills, customer service, sales, product logistics and warehousing.  Can be an asset to your company.

Experiences

Kohiwaga Café and Restaurant                              –           2021-2023

Barista, Manager, Cashier                                                   Quezon City, Philippines

·         Supervise staff and monitor all preparations like cleaning all areas, furniture arrangements, stocks/supplies/wastages inventory, equipment and appliances, consumables, kitchen utensils, etc. before the store opens.

·         Conduct short meetings with staff and discuss things and issues to be resolved and improved. Orient staff on their job duties and safety and sanitation procedures

·         Assist staff in their duties like food preparations and serving prepared food to customers and restocking of products into display.

·         Input orders to POS, receive payments and release money change.

·         Upsell products, explain product contents to customers.

·         Prepare and mix the formula of our specialty coffee drinks including other cold coffee and non-coffee drinks like milk teas and frappes.

·         Prepare sales, product inventory, budget, cost reports, purchase requests and reports.

·         Conduct a survey with customers for evaluation of the food, beverages, and services for comments and improvements of services.

·         Monitor work schedules and activities.

Freelance Sales Agent – Medical equipment & Gas Pipeline       –    2014-2018

Supply and Installation                               Quezon City Philippines

·         Conduct visits and present to clients medical products/equipment, follow up order offers.

·         Contact Suppliers and request for product quotations

·         Make a product proposal and present it to the client

·         Negotiate the final proposal for signature and notarization.

·         Email product orders to the Suppliers

·         Receive products and delivery and intall the product.

·         Make cheque payments and records of customer accounts and project status.

 

EDUCATION                                                                                                ADDITIONAL SKILLS  AMA COMPUTER COLLEGE – Philippines                                                                                                                                                             Problem solver

Bachelor of Science in Computer Studies                                               results-oriented

October 1991                                                                                                  People-oriented

 

TESDA (TECHNICAL EDUCATION AND   SKILLS                           customer service

DEVELOPMENT AUTHORITY)- Philippines                              punctual

National Certificate II in Barista                                                               Microsoft Office & other

December 2021                                                                                              Programming skills

 

FOOD SAFETY TRAINING CANADA                                                Upselling and Sales work

Food Handler Certificate                                                                              Barista skills

October 2023

 

Candidate Overview