Maintenance Technician-Thales, New Zealand

Maintenance and Repair, Technician
New Zealand
December 5, 2024
$25 - $30 / hour
Full Time

Job Description

The Maintenance Technician is responsible for working as a member of the maintenance team under the direction of the Service Delivery Manager and Senior Maintenance Technician to provide our customers with Service Desk and 1st & 2nd Line Maintenance Support.

Responsibilities

  • Active monitoring of devices and networks for alarms.
  • Respond to and provide 1st line enquiry support for problems and service requests.
  • Provide on-site trouble shooting and swapping out 1st line equipment or modules.
  • Maintain test facility operational readiness for test programmed.
  • Ensure equipment is maintained in accordance with the manufacturers’ guidelines.
  • Carry out corrective maintenance and actions as required.
  • Maintain tools and test equipment, and ensure equipment is in calibration.
  • Maintain records and documentation of field equipment and spares.
  • Ensure work is completed in accordance with relevant standards and processes.
  • Utilize spares and carry out repairs to ensure that AIFS meets its contracted availability requirements.
  • Effectively communicate with all levels of employees via meetings, written communications
  • and one-on-one communication. Interact and work with management/employees to promote
  • teamwork.
  • Maintain a sound working relationship with the customer and other relevant stakeholders.
  • Assist the maintenance team in proactively identifying issues and proposing solutions to the Senior Maintenance Technician and Service Delivery Manager.

Requirements

  • Hold a current Electrical Service Technician (EST) Registration or higher, i.e. a registered
  • Electrician
  • Experience in a technical workshop or maintenance environment.
  • Must be able to work a rostered shift pattern
  • Must be able to support an on call roster for after hours, weekend and holiday support
  • Must be willing to travel to other Thales sites on an infrequent basis (2-3 times per yr) for relief
  • manning and support, or training courses
  • Must hold a current Drivers License
  • Experience with equipment servicing in the traffic or slot/vending machine industry is desirable
  • Computer networking, including basic understanding of TCP/IP, Firewall operations and
  • switch technologies
  • Exposure to Server environments

What We Offer

  • Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:
  • Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance.
  • Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period.
  • Company paid holidays and Paid Time Off.
  • Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program.

Location

Related Jobs