Bell Attendant Job at Four Seasons in Dubai

Four Seasons is seeking a courteous and professional bell attendant to join their team in Dubai. The bell attendant plays a crucial role in creating a positive first impression for their guests by providing exceptional service and assistance with luggage and other guest needs. If this opportunity excites you, they encourage you to submit your application.

Key Responsibilities of Bell Attendant:

• Greet guests upon arrival and assist with luggage handling and transportation to their rooms.
• Provide information about hotel facilities and services.
• Assist guests with special requests, such as arranging transportation or recommending local attractions.
• Escort arriving guests to their room, handling their luggage with care and efficiency and presenting the in-room orientation. The ability to handle a guest room change request.
• The ability to assist departing guests with luggage, transportation requirements, etc.
• The ability to store and retrieve guests’ luggage and belongings.
• Ability to answer telephones, deliver messages, packages, flowers, etc. to their guest rooms.
• The ability to help maintain a high standard of cleanliness in the lobby, at the Concierge Desk, the front entrance and the luggage storage areas.
• The ability to keep the Concierge well-informed as to any guest problems, special requests, complaints, etc. The ability to maneuver luggage carts, heavy and awkward crates around the hotel.

Requirements for Bell Attendant:

• Previous experience in a similar role in a luxury hotel environment is preferred.
• Excellent customer service and communication skills.
• College education and one year of luxury hotel work experience.
• Strong guest service experience.
• Ability to work well and maintain organization in a fast-paced environment.
• Requires knowledge of the ability to operate computer equipment.
• Excellent ability to read and speak and write English.
• Knowledge of International language is an added advantage.

Working Conditions:

• This position involves standing for long periods and lifting heavy luggage.
• Must adhere to grooming standards and wear the required uniform.

Benefits:

• Work Authorization.
• Competitive tax-free salary, service charge, tips.
• End of service gratuity.
• Complimentary full board living accommodation in a high quality, well-resourced staff housing.
• Vibrant fitness facilities including gym and swimming pool.
• Free transportation to and from work.
• Medical and life insurance.
• Paid annual leave.
• Paid home leave tickets.
• Social and sporting events.
• Learning & Development Programmers
• Career opportunities and international transfer

Four Seasons is a globally renowned luxury hotel brand known for providing exceptional service and unforgettable experiences to guests around the world. Join them in creating memorable moments for their guests in the heart of Dubai.